Warsaw, Mazowieckie
Not resolved
5 comments

Hi,

I ' ve ordered few thigs from Mart of China in August. They had a problem with tracking number but I waited. And I ' ve received... not my goods. Mine went to Argentina !

I wanted to send it back but they didn ' t want me to do it. I have something that I do not want and I do not have my parcel !

I am really really pissed of !! It' s been almost 3 monts !

!! !! !! !! !! !! !! !! !! !! !! !! !! !! !! !! !! !!

Monetary Loss: $130.

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jack Irina
#779372

We always take customers' feedback seriously especially the terrible ones.Because It is the ones that tell us where we can improve that are valuable

So we asked the reviewers to tell us the order number to help resolve their issue.

, But none of them replied us back.

The truth is they never purchase from our site and therefore cannot provide an order number.All their make ups is nonsense and pointless.

jack Irina
Shanghai, Shanghai, China #763222

Dear amoamel,

really sorry for what happened you.

please keep the wrong parcel as gift.

tell me your order number. we will resend your order again

sincerely,

Jack

Anonymous
#760334

SAME HERE !!!! package went to the Netherlands instead of Germany . in the END it went back to China before it arrived to me.

jack Irina
to Anonymous Shanghai, Shanghai, China #763223

Dear customer,

really sorry for what happened you.

please keep the wrong parcel as gift.

tell me your order number. we will resend your order again

sincerely,

Jack

Anonymous
to Anonymous Shanghai, Shanghai, China #769575

Dear friend,

really sorry for what happened you.

please keep the wrong parcel as gift.

tell me your order number. we will resend your order again

sincerely,

Jane

Martofchina Customer Service Manager

USA: 001-213 - 9851052

Service@martofchina.com

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