Mart of China is an online China company selling clothes online which I had numerous issues with. Setting aside the smaller ones and only concentrating on four major issues:
Firstly, false advertising. They advertised a jacket as leather. Made of leather. So I bought it. I arrived (it arrived almost a month later although I was charged for UPS) and it wasn't leather! I chatted online with the supplierr and they confirmed it was PVC and when I said it was false advertising, was merely told "ok, we'll remove the leather from the description". I don't want PVC, my skin can't breath in it.
Secondly, another item which arrived was of a totally different product. After taking pictures of the product and sending it to them, they admitted the blouse I ordered was out of stock so they substituted with a tube. I don't wear tube and don't want it.
Thirdly, I asked for refund of the two items and they refused. Still in dispute after 3 weeks.
I wrote a number of reviews of the clothing I bought (15 pieces) and obviously the bad reviews failed to be published on their site.
Lastly, they overcharged for shipping costs. They probably charged me for around 6kg but the actual weigh was only 4kg.
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- Product or service
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- Auctions and Internet Stores
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