State: Illinois Clear all filters (9 of 111 reviews match)
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Lace Dress Review

Order dress 2/half week ago wrong tracking number sent to my email can't track my package never had problems before but don't think I will ever shop again
1.3
Details
Customer service
Delivery Service
Product or Service Quality
Website
#749715
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I've been trying to get my refund and no one is contacted my yet and 7 days is almost up I am very upset with this service and I am missing products from my order.
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Anonymous
***cerned for the ***sumer

I'm sure you guys used a credit card. Visa, Master Card and American Express can and will get your refund for you if you haven't received your items. Open a dispute. Mart o...

1.9
#598302
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I have to hand it to them, they do have an attractive website. Lured in by the incredible prices I ordered 6 items including one dress that I contemplated wearing for my beach wedding this summer. I am 5'6" 130 lbs and typically wear a size 8 (that is usually a safe...
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jack Irina
jack Irina

Dear customer,We are terribly sorry for what happened. I am customer service representative from martofchina and i sincerely hope that i can help you solve the matter as soon ...

1.8
I didn't like
  • Delivery
  • Sizing
  • Bad material
#579897
Reply to reviews
They say they will refund all my money as soon as they do I will erase any negative feedback. It should not b this hard or time consuming.
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jack Irina
jack Irina

Dear customer,we have solved the problems and offered the full refund after checking your pictures and now, we just hope you can keep your promise and remove the reviews.We wi...

#568856
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Mart Of China - Refund Policy Review from Naperville, Illinois

Mart Of China - Refund Policy Review from Naperville, Illinois
Mart Of China - Refund Policy Review from Naperville, Illinois
Lets see if they refund like they say they will.. if and when they do I will remove all my reviews. This has been so time consuming and such a hassle.
#568853
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Mart Of China - Coat Review from Naperville, Illinois
All I want is my Size Large coat shipped and I will erase all my reviews. Its not fair that I paid an extra 20$ to have it shipped quicker when they made the mistake and sent a small.. Ive kept all my email ticket numbers responses from them and u should to if u need...
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#567958
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Mart Of China - Coat Review from Naperville, Illinois
Mart Of China - Coat Review from Naperville, Illinois
Mart Of China - Coat Review from Naperville, Illinois
Mart Of China - Coat Review from Naperville, Illinois
I need my size Large coat sent out expedited shippin like i paid or i will dispute charges. I paid 19.31 to get in 3 days and u sent a small instead of large. U said u would refund and i will post that too if u dont make this right. I will remove all my pissed off...
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Anonymous
tlc

You DO know that this is NOT the site where you contact the company you ordered from...right?

#567953
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I have plenty of emails from them saying they will refund my money so make sure anyone that gets screwed will have a papertrail. They are willing to refund the cost of my coat which is 31$ but what about the 19.31 I paid in expedited shipping? If i do not have a new...
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#567949
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Mart Of China - Clothing Review from Naperville, Illinois
Mart Of China - Clothing Review from Naperville, Illinois
They want me to send pics of item they sent in wrong size. I ordered a large and they sent small. Even paid an extra 20$ to have it sent in 3 days. There is no option to send attatchment to link they provided. I will get my money back or right size 1 way or another.
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Anonymous
i seedumbpeople

Your an idot..for one you posted many reviews about this one issue, two, your a man, what do you need with a woman's coat????

jack Irina
jack Irina

Dear, We totally understand your feelings and sorry for the inconvenience caused.I remember that yesterday you sent a ticket about this issue and our customer service asked fo...

#567477
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