filters
state:
Show
city:
Show
product:
Show
Mart Of China - Order paid for, and then marked as "unpaid/unshipped" by company, money never returned.
Mart Of China - Order paid for, and then marked as "unpaid/unshipped" by company, money never returned.
I ordered a coat from the company, but couldn't make sense of their size chart so when I received it it was too small. I decided to sell it to someone who had a daughter that would fit in it, and order another one. Second time around, I ordered the coat...
Read more
1.0
I didn't like
  • Canceled order without notice
  • Lack of customer service
  • Failed to deliver
#600017
Reply to reviews
I've been trying to get my refund and no one is contacted my yet and 7 days is almost up I am very upset with this service and I am missing products from my order.
Read more
Anonymous
***cerned for the ***sumer

I'm sure you guys used a credit card. Visa, Master Card and American Express can and will get your refund for you if you haven't received your items. Open a dispute. Mart o...

1.9
#598302
Reply to reviews
I ordered two of the exact same coats. I heard they ran small so I ordered larger than normal plus one more sz up. The XL fits like a small and the large would fit a 12 yr. that coat came in a totally different material. I asked how to get the return address, it's not...
Read more
Anonymous
Anonymous

They gave me the same run around. Finally got this message!Customers shall only return by post office or registered mail, in case of tax and duty in China. Any tax is charged,...

1.0
#598259
Reply to reviews

Online Order Review

Mart Of China
#602864
IM.a.costumer. from miami. i placed. my order on December. m still. waiting. for my shopping. i thinking. to cancel my order
Comment
Show

Dress Review

Mart Of China
#601037
1.0
Details
Took about a month to get my dresses the matrial is cheap as *** seems like they were made out of costumes material they look nothing like what the advertise. So mad right now.
Comment
Show
Additional Fees
Customer service
Delivery Service
Privacy and Data Security
Product or Service Quality

Online Order Review

Mart Of China
#588385
My items are lost because they never included my address in the order I need a refund my birthday is ruin
Comment
Show

Online Order Review

Mart Of China
#588188
1.0
Details
I place and order with the company on the 5th of January and havent heard sh** from them call and was told that my order could not be track down. But it i should have had it five days later tiday is the 29 of January and still nothing. This is a rip off dont order from the place please.
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Website
I sent back almost all of the goods I ordered as they in no way resembled the ones I received. Not even slightly, and the sizes (XL, allowing for the fact that this probably means an Australian size 12) would not even fit a ten year old. Sent back, and four weeks...
Read more
I didn't like
  • Misrepresentation
  • Sizing
  • Bad communication
#596319
Reply to reviews
Ordered a dress, on 10th of January 2015, and had the email along sayin payment has worked, and that it wil take 4-5 days to receive, okay that'snnormal. .......now it's the 21st of January 2015. I emailed them 6 times no reply, I found another email address and they...
Read more
2.0
#585135
Reply to reviews
Wow... I should have listened to these reviews this place is a complete scam! I bought $100 worth of trash basically, everything I recieved was damaged or sewn wrong! The items look nothing like the pictures they put up...its a to good to be true website! I tired to...
Read more
Anonymous
Anonymous

I was going to buy some items but after seeing the reviews naw it's not for me and they double the price of their items because they changed the name of the company. Always sh...

1.0
#583075
Reply to reviews
This company is not professional and there materials are all cheap, what ever you see online is not what they will send, it like premature tailor are sawing these materials, my first time buying from them n it wouldn't be another, awful awful items was the Sent me and...
Read more
Anonymous
Mary

I wonder....(and I won't even comment on your poor spelling and grammar).......will you be the first in line to complain about jobs going "overseas"?

#582630
Reply to reviews
I am very pissed, I ordered a jacket from mart of china around the 23rd of December, it is now the 13th of January and still haven't received it, I checked my tracking number they gave me it says the package never left china since the 27th of December, I'm highly ***...
Read more
Anonymous
Anonymous

Call pay pal and they will get your money back... that's what I did

jack Irina
jack Irina

Hello,I am customer service representative from martofchina.com and i hope i can help you with this issue.We have three shipping methods and the deliver time depends on it.For...

#581801
Reply to reviews
DON'T EVEN BUY ANYTHING FROM HERE THEY PLAY TO FUCKN MUCH THEY SEND YO *** OUT LATE THEY DNT HAVE NO NUMBER TO CONTACT EM I ORDER MY DRESS JANUARY 3 N THEY JUST SENT IT OUT ON THE 10 N MY PARTY IS ON THE 24 N IT TAKE 7-15 SO MY *** GO BE LATE N I AINT GO HAVE *** TO...
Read more
Anonymous
Anonymous

I also purchased a dress from here on Dec 31 and still have not received my order. I paid the extra $17 to have it here n 6-7 days cus I have my bday party on the 24th and I s...

jack Irina
jack Irina

Dear customer,I am customer service representative form Martofchina.com and i hope i can help you with this issue.Can you please tell me your order number and your main proble...

#581455
Reply to reviews
just wanted to post a notification to anyone who has dealt with mart of china they are changing their domain name so buyer beware they have poor business practice. i wish i had discovered this website before doing business with them they are bullies and evasive. their...
Read more
Anonymous
Anonymous

DO NOT order from this website you'll either never recieve the item or i lt will come and not fit or be nothing like the picture! The website Modlily.com is also in associatio...

Anonymous
vaduvaneagra

The dresses on their site are not as advertised the reviews are fake, I wrote a review and it was never published! When I said I want to return the dress they said is better f...

2.6
I didn't like
  • False reviews on website
  • Delivery
#581424
Reply to reviews