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I spent 162.00 on some items that i have not received im pissed. Who do i talk to? What do i do?
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jack Irina
jack Irina

Dear, Sorry for the inconvenience causedWe totally understand what you felt but i don't think we can solve the problem here.So please submit a ticket here http://www.martofchi...

1.0
#567886
Reply to reviews
Mart Of China - Clothing Review from Naperville, Illinois
Mart Of China - Clothing Review from Naperville, Illinois
They want me to send pics of item they sent in wrong size. I ordered a large and they sent small. Even paid an extra 20$ to have it sent in 3 days. There is no option to send attatchment to link they provided. I will get my money back or right size 1 way or another.
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Anonymous
i seedumbpeople

Your an idot..for one you posted many reviews about this one issue, two, your a man, what do you need with a woman's coat????

jack Irina
jack Irina

Dear, We totally understand your feelings and sorry for the inconvenience caused.I remember that yesterday you sent a ticket about this issue and our customer service asked fo...

#567477
Reply to reviews
Ordered on the 7 of nov still not here pissed
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Anonymous
***nie

You, can check the tracking easy enough. I ordered on Nov.16, and mine wasn't shipped until the 24th, it's been in the states and delivery will be today. You, can track using ...

jack Irina
jack Irina

Dear,sorry for the inconvenience caused.but we have 3 shipping methods and for each one there is an estimated deliver time.So you can contact with us and tell us the order num...

#565809
Reply to reviews

Dress Review

Mart Of China
#559094
1.8
Details
I ordered a dress off the website and when I received it it was a different colour and did not look like the picture. I complained that I did not receive what I ordered and they told me that I was wrong and made it difficult to get a refund as I have to send it to China. Cheap and dodgy product
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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Warranty
Website

Package Review

Mart Of China
#540611
I placed an order last tuesday, there is no direct phone number or direct answer about my package. I paid almost a total of 22 dollars for early shipment that I need here by Thursday and I will never order from this site again. The us postal service can't even give you information because it isn't even undated, and they have the nerve to email me about dresses. Never again in life. !!
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Delivery Service Review

Mart Of China
#531914
I too, ordered from MOA. Grant education, the order took about a month but that was expected. It had to go through customs, etc.. However, I don't order the clothes Because their sizes are different than US. I ordered shoes and was very pleased. I will order again in the future!
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Wrong Size Review

Mart Of China
#526549
Yes is true . take so long for receive you items. And the size is total different. I ordered a few items and I can't used any those. Because size look like baby sizes
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BEWARE OF SIZE DIFFERENCE! My Adult XXL jacket is CHILD SIZE 10-12. I didn't think to check reviews of this company but should have. It's cute enough, but I am not in 6th grade. I don't know any little girls to give it to! Sending it back would be forever and I would...
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jack Irina
jack Irina

Dear,We are terribly sorry for what happened and for the inconvenience caused. Our size based on Asian size which is smaller than that of western country so we generally sugge...

1.3
I liked
  • Site
I didn't like
  • Cheapest clothing mall
#565242
Reply to reviews
Pisst off I ordered my stuff on the 9th of November and I haven't received any of my purchases weres my stuff who do I call
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jack Irina
jack Irina

Dear,Sorry for what happened. but deliver time depends on the shipping methods used and the distance.And before shipping we also need time to process the order.But i think it'...

Anonymous
june iune

This site is a scam. You will not receive anything and if you try and contact them you will not reach anyone. You should contact the US Attorney office in your state. They are...

#564852
Reply to reviews
Mart Of China - Saw this white dress
I saw this white dress advertised on Facebook and looked at the Mart of China website, then because of China being in the name decided to put the name into Google immediately I found all the BAD reviews - I would say to prospective customers of any site to check the...
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Anonymous
Veronica

Wait, so you haven't actually placed an order? You're just giving them a negative review because you read other negative reviews...?

jack Irina
jack Irina

Dear,I think every company will receive bad reviews, but reviews don't mean everything.If you have placed orders on our site and really experienced horrible things here, you c...

1.0
Greater London, England
I didn't like
  • Bad reviews
#564656
Reply to reviews
Hello there, I am really pissed off because I made an order of three really nice looking dresses exactly two weeks from today (11/27/14) because I wanted to look nice for Thanksgiving and I have yet to receive my order! This is absolutely ridiculous. I tried emailing...
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Anonymous
***nie

In the states you can look up tracking for EMS, and you can track it on the USPS tracking. Once it leaves China until it hits the states it won't track.

jack Irina
jack Irina

Dear,Sorry for the inconvenience caused,any time you have questions you can submit a ticket on your user center,one of our Customer Service Representative will reply your ques...

1.6
I liked
  • Site
I didn't like
  • Delivery
#562772
Reply to reviews
Pissed off is an understatement. Ordered a dress but when the item arrived, it was no where close to what the company had advertised. The dress was made of cheap chiffon material. The finishing was poorly done. The dress was meant to be a maxi but it was below the knee...
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Anonymous
KevinRichards

It was made from China, what the f**k did you expect?

Anonymous
Fatma

I order from your web site with 92$ and it's been 2 months i didn't recive my order . I sent an e-mail but you don't replay to me my order number M1409052221458716

#562726
Reply to reviews
I ordered one week ago 1 coat and In not received my order. What happened?
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jack Irina
jack Irina

Dear, The fact is that we have a processing time which takes about 1-4 working days,that's why we haven't shipped the order out.Any questions , you can contact with us in Sup...

1.8
#562385
Reply to reviews
I order a dress it was ugly and i want my money back... I'll never order from y'all again. I just waste my money. People complain and y'all want even send your money back. You should see the dress looks like a robe... They know they are wrong for this. Looks nothing...
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Anonymous
sammie

some are good and some of its bad, the company should be shamed of its self, who ever is doing this to people should give the money back, lucky I believe in giving to charity ...

#556812
Reply to reviews