Mart Of China Complaints and Reviews

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Mart Of China
Main address: C212 ROOM, 612#Building, Shangchuan Road, Pudong district Shanghai China.
, , service@martofchina.com
  • 36+10 mobile complaints
  • $2.1K claimed losses
  • $46 average
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I ordered a dress off the website and when I received it it was a different colour and did not look like the picture. I complained that I did not receive what I ordered and they told me that I was wrong and made it difficult to get a refund as I have to send it to China. Cheap and dodgy product Add comment

I order a dress it was ugly and i want my money back... I'll never order from y'all again. I just waste my money. People complain and y'all want even send your money back. You should see the dress looks like a robe... They know they are wrong for this. Looks nothing like the picture and the part for the split is awful. I want my money back. I look like somebody bout to get baptized. Add comment

     

  • Nov 05
  • Online Shopping
  • Castries, Castries
  • Refund Policy
  • 4
  • 4
  • 286

I sent back 15 items because they were badly tailored and I have yet to receive a refund...it has been 2 months and nobody has responded to my email or contacted me to let me know the status...Mart of China are thieves this Company cannot be trustef Read more

Was this review helpful? 5 3

     

  • Nov 04
  • Online Shopping
  • Jacket
  • 263

i have order a jacket 1 month ago and i pay more expensive to come in the first week!iam still waiting! i hope the jacket will come or i will sue your company!i have give 40 euros ..the jacket costs 18 and the and the carries 20 to come fast ..i dont expect this!!please send my jacket as early as you can..this is not good.i will wait one week more i dont know to communicate with the company is... Read more

Was this review helpful? 8 1

     

  • Oct 25
  • Online Shopping
  • Florida, United States
  • Misrepresented Products
  • 1
  • 1
  • 859

The clothes are entirely different than their photo would portray, and in some cases totally unrecognizable!To say I was disappointed would be a complete understatement, I was actually angry that they had pulled a "bait and switch" and when i tried to return them, they told me it was pointless to try as the return shipping would cost more than i paid for the items.They were right, but the quality... Read more

Was this review helpful? 26 0

     

  • Oct 23
  • Online Shopping
  • Florida, United States
  • Misrepresented Products
  • 269

The clothes are entirely different than their photo would portray, and in some cases totally unrecognizable!To say I was disappointed would be a complete understatement, I was actually angry that they had pulled a "bait and switch" and when i tried to return them, they told me it was pointless to try as the return shipping would cost more than i paid for the items.They were right, but the quality... Read more

Was this review helpful? 7 0

     

  • Oct 17
  • Online Shopping
  • Mount Sinai, New York
  • Low Quality Clothes
  • 2
  • 2
  • 548

It is a legit site . Safe to order! Clothes run small though . Shipping is most expensive! To receive orders means " be prepared to wait a month and a half. Quality is not the worst and keep in mind you get what you pay for. Martofchina contacted me for replacemt items and I received all items that I paid for! I will order again! No problems here. From a buyer In New York Read more

Was this review helpful? 2 8

     

  • Oct 12
  • Products
  • Poor Material Qualit
  • 1
  • 1
  • 681

I was so impressed with the Ads but was horrified when I received the items..the material quality is so poor.. The dresses looked nothing like what was advertised.The sizes are suitable for the Chinese culture nor for Western culture And worst of all to return the items cost more than the actual items...it is just a rip off..I threw the dresses in the garbage...exactly where they belong...This... Read more

Was this review helpful? 13 0

     

  • Oct 09
  • Online Shopping
  • Brisbane, Queensland
  • Clothes Misrepresentation
  • 467

Sizing is completely different to what was stated on the website. All types on material should be stated and it looks completely different from the picture. I had been trying to do a refund and sent the items back months ago and when I check to see if they had arrived and they had in the first 2 weeks but were being held at a local post office, all they had to do was pick it up. Instead I have... Read more

Was this review helpful? 8 3

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